Introduction

Welcome to KiiroNeko! This Privacy Policy explains how KiiroNeko (“we,” “us,” or “our”) collects, uses, shares, and protects your personal information when you visit our website (kiironeko.com), use our services, or interact with our brand. We value your privacy and are committed to protecting your personal data with the same care we bring to all aspects of our yellow cat treasures.

Effective Date: April 25, 2025

Information We Collect

Personal Information You Provide:

  • Account Information: Name, email address, phone number, and password when you create an account
  • Order Information: Billing address, shipping address, payment details, and purchase history
  • Profile Information: Preferences, wishlist items, and other details you choose to add to your profile
  • Communication Data: Information provided in emails, chat messages, reviews, and survey responses

Information Automatically Collected:

  • Device Information: IP address, browser type, operating system, and device identifiers
  • Usage Data: Pages visited, products viewed, time spent on site, referring websites, and interaction patterns
  • Location Data: General location information derived from IP address
  • Cookies and Similar Technologies: Information collected through cookies, pixels, and similar tracking technologies as detailed in our Cookie Policy

How We Use Your Information

We use your personal information for the following purposes:

  • Fulfilling Orders: Processing transactions, shipping products, and providing customer service
  • Account Management: Creating and maintaining your KiiroNeko account and personalizing your experience
  • Communication: Responding to inquiries, providing order updates, and sending service notifications
  • Marketing: Sharing information about products, promotions, and events (with your consent where required)
  • Improvement: Analyzing usage patterns to enhance our website, products, and services
  • Security: Protecting against fraudulent activities and maintaining the security of our platform
  • Legal Compliance: Fulfilling our legal obligations and enforcing our terms and conditions

Information Sharing and Disclosure

We may share your personal information with:

  • Service Providers: Payment processors, shipping companies, marketing partners, and other third parties who help us deliver our services
  • Business Partners: Trusted companies with whom we collaborate on products or promotions (with your consent where required)
  • Legal Authorities: When required by law, court order, or governmental regulation
  • Corporate Transactions: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request information about the personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal data in certain circumstances
  • Restriction: Request limitation on how we use your data
  • Portability: Request transfer of your data to you or a third party
  • Objection: Object to processing of your personal data
  • Withdrawal of Consent: Withdraw consent previously provided

To exercise these rights, please contact us at [email protected].

Marketing Communications

You can opt out of receiving marketing communications from us by:

  • Clicking the “unsubscribe” link in our emails
  • Adjusting your communication preferences in your account settings
  • Contacting our customer service team

Children’s Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately.

International Data Transfers

Your personal information may be transferred to, stored, and processed in countries other than your country of residence, including Bangladesh and countries where our service providers operate. We take appropriate safeguards to ensure your data receives adequate protection.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the revised policy on our website with an updated effective date and, where appropriate, notify you by email, Facebook or other appropriate channels.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: [email protected]
Postal Address: Dhaka, Bangladesh
Phone: +8801742292251

Pawsitively Adorable, Uniquely KiiroNeko — even in our approach to privacy!